Cancellation Policy:
1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website
Return Policy:
1. Return/Exchange is available for selected products only, the return information is available on the product page on the website. The return policy of a product can be changed without prior notice.
2. In case we do not have pick up service available at your location, you would have to self-ship the product to our office Address.
3. Return/Exchange charges may apply on case to case basis.
4. The returns can be initiated within 48 hours after receiving the product.
5. File exchange on the website, and wait for products to be picked up. Once we receive the products back & QC is done, we initiate the exchange order. ( Standard TAT - 7-10 Working days)
NOTE FOR RETURN
• The items should be unused and unwashed for hygiene reasons.
• The product should have the original packaging and tags in place. Items without the original tags will not be accepted
• Customized products cannot be returned or exchanged
• Return/Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.